---
title: "I didn't receive the verification code"
description: "I can't login with my phone number"
url: https://help.tunesimo.com/en/articles/26-i-didn-t-receive-the-verification-code
collection: "General"
updated: 2026-10-29
language: en
---

# I didn't receive the verification code

I can't login with my phone number

We use a third-party service to send the code, and sometimes it doesn't work.

Could you verify your phone has a connection?

Otherwise, you can try again a few hours later it should work.  
If you still need to receive it, feel free to get in touch with us.